Bot to human, human to bot
The AI handles repeatable questions. The moment confidence drops or the visitor asks for a person, it hands off with full transcript and intent. Agents can also hand it back when they're done.
Live · v0.1 · Bring your own LLM
Talk to your customers.
Powered by the AI you already trust.
OpenAgent is a live chat and AI support platform that plugs into your Gemini, OpenAI, Claude, OpenRouter or self-hosted model. Your keys, your data, your costs. Founder rate: $1 per site, per month for the first 1,000 customers.
- Unlimited live chat
- RAG knowledge base
- Embeddable widget
- GDPR-ready, your data
A
Aria · AI agent
Powered by your Gemini key
Keys never leave your stackyour Gemini key
Message Aria…
Built for teams shipping fast across
E-commerce support
SaaS onboarding
Edtech help centres
Healthcare triage
Fintech KYC chat
Hospitality concierge
B2B sales rooms
Logistics ops
E-commerce support
SaaS onboarding
Edtech help centres
Healthcare triage
Fintech KYC chat
Hospitality concierge
B2B sales rooms
Logistics ops
What's inside
Everything you'd expect from a real support stack, without the enterprise price tag.
Live chat, AI, knowledge, CRM, alerts, routing. One platform, one login, your data. No per-seat upcharges, no AI surprise bills.
Multiplayer AI
Agents and the AI work the same conversation together, live. See which teammates have a chat open, watch typing as it happens, and pull the AI in on demand: type @ai or hit Ask AI for a draft you can edit and send, or post as the AI in one click. No more silent bot the moment a human steps in.
How Multiplayer AI works →Instant visitor alerts
Browser push, in-app pings, sound, email, Slack and Google Chat. Pick your channel and a visitor message lands there the second it's sent. Per-agent quiet hours and routing rules so the right person sees the right chat.
Chat with live visitors
See who is on your site right now, what page they're reading, where they came from. Start a conversation proactively when buying intent shows up.
Built-in CRM
Every conversation rolls up into a contact record: emails, phone, page history, tags, notes, deal stage. Export to CSV or push to your existing CRM via API.
Bring your own AI
Plug in your Gemini, OpenAI, Claude, OpenRouter or self-hosted key. You pay the LLM provider directly at their list price. No per-message AI markup, ever.
In-built RAG
Upload PDFs, paste URLs, drop in raw text. The platform chunks, embeds and indexes everything. The AI answers with citations and links back to the source.
MCP tools out of the box
Speak the Model Context Protocol as a client. Register any remote MCP server (Shopify, Stripe, HubSpot, Notion, Postgres, your own) and the AI can call its tools during conversations. Every call is audited, PII-redacted, and gated behind per-tool approval so a rogue upstream can't ship a stealth tool the agent will run.
How MCP support works →Bring your own LLM · we integrate with
Your AI, your keys
We build the integrations. You own the model.
Most chat platforms force you onto their LLM and mark it up. OpenAgent connects to whatever you already pay for, or self-host. Switch providers in a click; no vendor lock-in, no per-message margin.
Gemini
Google AI Studio
OpenAI
GPT-4o, o-series
Anthropic
Claude 4.x
OpenRouter
200+ models, one key
Ollama
Self-hosted, on-prem
vLLM / TGI
Your GPU cluster
Don't see your provider?
Anything that speaks OpenAI-compatible chat completions works out of the box. Got something else? We'll wire it up.
Real-time alerts
Hot lead just landed. Your team already knows.
The moment a visitor sends a message, OpenAgent pings every channel you care about: Slack and Google Chat with the visitor name, the page they're on, and a one-click jump back to the conversation. Browser push, email, in-app and sound on by default.
Slack
Incoming webhook
Google Chat
Space webhook
Email
Per-user digest
Browser push
OS native
In-app
Live counter + chime
Sound
Per-tab chime
Per-agent quiet hours, on-call rotations and routing rules so the right person sees the right chat. Setup is a paste of the webhook URL. No OAuth dance, no bot install.
How it works
Live in 10 minutes. No SDR call required.
- 01
Drop the snippet on your site
One <script> tag. Bubble appears bottom-right. Visitors can chat in 60 seconds, even before you connect an LLM.
<script src="https://app.openagent.in/openagent.js" data-tenant="yoursite"></script> - 02
Plug in your LLM key
From the dashboard, paste your Gemini, OpenAI, Claude or OpenRouter key. Or point at your self-hosted endpoint. Test, save, done.
Provider: Gemini Model: gemini-2.5-pro API key: AIza•••••••••••••••••• [test] ✓ - 03
Train Aria on your docs
Drop in PDFs, paste a help-centre URL, point at a sitemap. RAG indexes everything. Answers come back with citations.
Indexed: 1,284 chunks across 42 docs Recall@5: 0.94 Avg cite confidence: 0.81 - 04
Let humans handle the hard ones
When the AI isn't sure, it escalates with full transcript, intent and a suggested reply. Agents pick up where Aria left off.
↑ Escalated to #support (low confidence) Reason: pricing override Aria's draft kept for review
Pricing
Honest pricing. No AI markup.
One flat platform fee per site. Pay your LLM provider directly for tokens. Cancel any time. Your data is yours, exportable with one click.
Founder rate · limited to 1,000 sites
Pro
$1/site /month
Bring your own LLM. Get the full platform.
Then $9.99 /site /month once the first 1,000 sites are taken. Locked-in price for life if you join now.
- Unlimited live chat
- Unlimited agent seats
- Connect your Gemini, OpenAI, Claude, OpenRouter or self-hosted LLM
- AI agent with RAG (knowledge base, URLs, files)
- Bot to human and human to bot escalation
- Real-time visitor alerts (Slack, Google Chat, email)
- Built-in CRM and conversation export
- Smart routing
- Embeddable widget
- Up to 5 GB attachment storage per site
- 90-day conversation history
- Email support
Business
Custom
SLA, dedicated infra, white-label.
- Everything in Pro, plus:
- SSO (SAML / OIDC)
- Dedicated infra and SLA
- Audit log export
- Custom domain and branding
- Custom storage allocation
- Priority engineer Slack channel
Prices in USD. Pro billed monthly, no annual lock-in. Your LLM tokens are billed directly by the provider you choose. OpenAgent never marks them up.
FAQ
Straight answers to the obvious questions.
Yes, with one caveat: $1 per site per month is the founder rate, locked in for life if you sign up while we're inside the first 1,000 customers. After that the public rate is $9.99 per site per month. Either way it covers the whole platform: unlimited live chat, AI agent, knowledge base, routing, analytics, every integration. The only other cost is whatever you pay your LLM provider for tokens, and that bill goes straight to them.
Out of the box: Google Gemini, OpenAI (GPT-4o and o-series), Anthropic Claude, OpenRouter, Ollama, and anything OpenAI-compatible (vLLM, TGI, LM Studio, Together, Groq). If your provider isn't on the list, we'll wire it up, usually the same day.
Keys are encrypted at rest with a per-tenant key, only decrypted in memory at request time, and never logged. You can rotate or revoke them from the dashboard. The platform falls back to live-chat-only the moment a key becomes invalid.
Tawk.to's live chat is free, but the AI Assist add-on bills you again once you cross the free response quota, plus paid hires and paid features on top. Intercom is great, but the AI alone runs around $0.99 per resolution and seats start at $74 a month. OpenAgent gives you live chat plus an AI agent on your own LLM keys for $1 a site a month at founder rate ($9.99 list). Same surface, no margin stack on AI.
No, OpenAgent is a hosted platform. Teams with data-residency or compliance constraints use the Business tier (dedicated infrastructure in the region you need, SLA, SSO, audit log export) and bring their own LLM keys, so model inference runs against the provider, endpoint, and region you choose, including a model you host yourself.
Multi-tenant by design: every row carries a tenantId derived from the authenticated session, never from the client. Data is stored on encrypted disks. You can request access, correction, export or deletion at any time by emailing [email protected].
Yes. One <script> tag, drop it anywhere. The widget renders in a Shadow DOM so it never collides with your site's CSS. It loads lazily after first paint and won't tank Lighthouse scores.
Yes. OpenAgent is a first-class MCP client. Register any remote Streamable-HTTP MCP server (Shopify, Stripe, HubSpot, Notion, Postgres, your own) and the AI can call its tools during conversations. Per-tool approval, PII-redacted audit log, and a rug-pull defense that catches an upstream server changing a tool description after approval. See /mcp for the feature page and /guides/how-mcp-works for the plain-English explainer.
Yes. Paste an incoming webhook URL (hooks.slack.com or chat.googleapis.com) into Dashboard → Alerts and every new visitor message lands in that channel with visitor name, page they're on, message preview, and a one-click link back to the conversation. Routing rules and per-agent quiet hours apply. Browser push, in-app pings, sound and email alerts are also on by default.
Pro is a flat per-site fee regardless of conversation volume. The only thing that scales with usage is your LLM bill, which you control. When you need SSO, audit log export or a dedicated cluster, Business kicks in.
Talk to us
Have a question?
We answer in person.
Drop your details and we'll reply within one business day, from a real human, not a sequencer. Or chat with Aria in the bottom-right; she's running on the same stack we sell you.
- Email[email protected]
- Phone+91 80754 95629
- Office91springboard, 45/3, Residency Road, Bengaluru 560025
- Live chatBottom-right bubble. Try it now.
Self-serve, 10 minutes
Provision a workspace for $1
Paste a model key, drop in one doc, copy the snippet. No call required.
Or talk to a human first. Send a quick note below and Sujith will reply within a US business day.